Support
We usually reply within 1–2 business days.
Fastest way to reach us: info@imlerai.com
Include your device model and OS version if you're reporting a bug.
Managing your subscription
Pro is billed through the store you subscribed with. On iPhone or iPad: Settings → your name → Subscriptions → SturdiLift (refunds via reportaproblem.apple.com). On Android: Play Store → profile icon → Payments & subscriptions → Subscriptions → SturdiLift (refunds via play.google.com/store/account). Cancelling stops the next renewal; you keep Pro until the end of the paid period.
Restoring a purchase
If Pro isn't showing after reinstalling or switching devices, open the app → Profile → Restore purchases. Make sure you're signed in to the same Apple ID or Google account that made the original purchase.
Progress photos after reinstalling
Progress photos are stored only on your device and are never uploaded. Deleting the app deletes them. Back them up with your phone's own backup before reinstalling.
Food scanner results
The scanner estimates calories and macros from a photo. Results are approximate — a clear, well-lit photo of the whole plate or the nutrition label gives the best estimate, and you can edit any number before saving.
Exporting your data
Everything you log can be exported: Profile → Export a progress report (PDF or CSV), or Settings → Export Data for a quick CSV. Exports include lifts, measurements and meals.
Deleting your data or account
Open Profile, tap Delete my account, and confirm. This removes all of your records from our servers. You can also email us and we'll process the deletion for you.
Feature requests & bugs
We read everything. Email us with "Feature request" or "Bug" in the subject line — screenshots and steps to reproduce help a lot.
SturdiLift is a tracking tool only. It does not provide medical, nutrition, or training advice.